The Final Step to Getting Shoutworks Working

If you’ve got your Alexa skill up and running using Shoutworks, but you’ve hit one little snag, this post is for you.

What’s the snag? When your skill ever gives you this response: “Sorry, there are some technical difficulties in fetching the requested information. Please try again later.”

The most common reason for encountering this problem is one small thing that takes 2 seconds to change.

First, go into your site’s WordPress Admin Panel.

Then, go down to Settings and click Permalinks.

Click on the second to last option, “Post Name”.

Then click the Save button on the bottom.

Now try your skill again—it should be working like a charm!

If you still experience some trouble with error messages, let us know at support@shoutworks.com and we’ll be there to help.

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