What to do when Alexa says “There was a problem with the requested skill’s response”
Uh oh! You try to access your Alexa skill by saying your skill’s invocation name, but Alexa only says this cryptic message.
“There was a problem with the requested skill’s response.”
Don’t worry, there’s a simple fix. Here’s what you need to do:
- Go to the Shoutworks plugin in your WordPress site.
- Click on the “Engage” tab.
- Scroll to the bottom and click the Update button.
- Try testing your skill again.
Your skill should be fixed after that. If it still is giving the same error, try again in 20-30 minutes.
If it’s still giving the same error or a different one, contact Shoutworks support.